Testimonials

At Balance Consultancy, we’re proud to share testimonials from clients who’ve experienced our professional will writing, lasting power of attorney and estate planning services firsthand. From clear explanations and personalised guidance to patient support throughout the process, these reviews reflect the trust placed in us by individuals and families across London, Middlesex and beyond. Each story highlights our commitment to making complex legal planning straightforward, compassionate and tailored to your unique needs.

“Thank you for the Wills and Powers of Attorney services. In particular, we want to highlight the following. You showed remarkable patience in dealing with the complicated questions we asked. You answered these questions with great clarity and dealt with them in some detail to put our minds at ease. You showed remarkable understanding of all matters related to Wills and LPA’s and various complications that can arise and how one can deal with them. We will have no hesitation in recommending your services to friends and family.”
“We would have no hesitation in recommending Shandip to assist with your Wills and Powers of Attorney. He was calm, kind, friendly, sensitive and efficient, which was much appreciated by us, and he made the whole process effortless. We had delayed doing our Wills and POAs for years and years, continually be told by friends we needed to get them sorted and had we known of Shandip, we would certainly have done them much sooner. Don’t delay!”
“Quick, efficient and thorough to follow up.”
“Balance Consultancy did a very good job in explaining the process of making a Will and Lasting Powers of Attorney and were very efficient and prompt in executing all the paperwork. They explained the various stages of the process very well.”
“Shandip Shah of Balance Consultancy was referred to me by my accountant, and I found the service Shandip provided with diligence and care very comforting. He was very informative about the whole process of the “will writing” and flexible in his approach. This made it very easy for me to get this “legal” formality covered in no time at all. Something that I had been putting off for the last few years. Thank you for your efficiency and professionalism Shandip.”
"Shandip Shah of Balance Consultancy was very professional – he displayed an in-depth knowledge of the subject matter. He explained all about the different formats' advantages as well as disadvantages – guided us and gave us advice on how to write out without losing out. When it comes to explaining to elders, he displayed his versatility so that everyone is wiser. 10/10 on confidence and confidentiality. With respect to POA, he pays attention to detail and ensures everything is dealt with. He completed all our tasks and ensured all communications. I recommended him, and I got more thanks. Great work and very reliable. Highly recommended. ”
"Kavit came to my home and spoke 2 me and my family. He took time 2 listen 2 what we needed – basically wills and LPAs. He suggested things we haven’t thought abt. He kept in touch via email and text and answered all my worries. Such excellent service! He has been recommended to me, and I am so glad I used his company"
"Mr Shandip N. Shah was very calm and collected, showing the utmost regard for the client’s requirements and requests during the period of consultancy. His guidance and information delivered to clients (us) were exemplary – very professional – never a moment of hesitancy, always guiding us through the quagmire of difficult questions put to him. He put us at ease and was never reluctant to answer questions that concerned us. Splendid service delivered"
"Shandip assisted with drafting our wills most professionally and courteously. He provided expert advice and took on board our circumstances and wishes. We thoroughly recommend his services and thank him for his guidance and support. A true professional and gentleman!"
"Shandip is extremely professional and does his job well. He explained everything clearly, guided appropriately, and went out of his way to meet customer needs. So grateful for his outstanding service! Thank You Shandip"
"We would like to thank you for taking the time to come and see my mum in our home and explaining to her everything in Gujarati. You have provided excellent service concerning the will and the LPAs. We would not hesitate to recommend your services to our friends and family"
"I would highly recommend Shandip for will writing and estate planning. His wealth of experience in this field provides great value for money for each individual and various circumstances, which is very reassuring. He explained all our questions with patience and full explanations. He is reasonably priced, too"
"What made the difference was the attention to detail, caring and patient nature that Shandip provides. Perfect help to sort out my will! Would highly recommend it! Thank you, Balance Consultancy"
"Shandip provides excellent service. We had an initial online meeting, and the Will was drafted in a couple of days and signed and completed a few days later. It was very fast and efficient, and Shandip was able to answer all my questions along the way. I would highly recommend using Balance Consultancy!"
"Shandip Shah of Balance Consultancy was very professional – and he had in-depth knowledge of the subject matter. He explained all about the wills – guided us and gave us advice on how to write out without losing out. When it comes to explaining to elders, he can be versatile and explain in Gujarati so that everyone is wiser. 10/10 on confidence and confidentiality concerning POA, he has attention to detail and ensures everything is dealt with. He completed all our tasks and ensured all communications. I recommended him, and I got more thanks. Great work and is very reliable. Highly recommended"
"We were introduced to Balance Consultancy by a friend and have had the pleasure of dealing with Shandip Shah, Principal and Managing Director. We found the level of expertise, understanding of our requirements, professional advice, and attention to detail exceptionally brilliant. The drawing up of our WILL and LPA was done in a very efficient manner, and I am really happy to recommend Balance Consultancy to anyone looking for assistance in such matters."
"Balance Consultancy provided a very professional and efficient service. They guided me through the process and went the extra mile. I recommend using them for getting your Will and Lasting Power of Attorney prepared"
"Very professional, very responsive and attentive to your needs. Works to your circumstances and good advice. Very easy to approach and has good communication skills. Excellent, and keep up the good work"
"What made the difference was the attention to detail, caring and patient nature that Shandip provides. Perfect help to sort out my will! Would highly recommend it! Thank you, Balance Consultancy"
"Shandip provides excellent service. We had an initial online meeting, and the Will was drafted in a couple of days and signed and completed a few days later. It was very fast and efficient, and Shandip was able to answer all my questions along the way. I would highly recommend using Balance Consultancy!"
"Shandip is very professional and thorough in providing sound advice and guidance to meet individual needs"
"Highly recommend Shandip. We felt extremely comfortable discussing our wills and received very good advice. Very honest and professional"
"Balance Consultancy gives great service and is a very professional business. I would highly recommend them!"
"The service we got before, during, and after to get wills and LPAs sorted was professional and excellent. Have recommended it to many families and friends. Great value for money and is very reassuring. Thereafter, having needed to deal with things after the loss of a parent, Shandip and the team were on hand to explain what to do, how to do it, and get the documents required to us promptly."
"We had powers of attorney for both health and finances done by Shandip! Excellent services, including a home visit to help us understand and choose the correct options for our circumstances. Highly recommend it and very reasonably priced too"
"Incredibly helpful, supportive, considerate with humility, integrity, and professionalism. Provides service from the heart. I have recommended my friends and family to Balance with Delight. Wishing them a long and successful future"
"We instructed Shandip to assist us with the preparation of our wills and Powers of Attorney. Shandip was very supportive and explained everything, taking time to ensure we understood the whole process. His approach was both professional and personal, and everything was completed with great efficiency without us incurring substantial fees. We would have no hesitation in recommending Shandip Shah and his team at Balance Consultancy"
"Balance Consultancy MD Shandip Shah is nothing but the best in this industry. Shandip has shown to be a professional, sensitive to the needs, and very knowledgeable. Above all, he is very reassuring. If there were 6 stars to be awarded, we would award 6 stars! Thoroughly recommended"
"Professional, Sensitive & Very Knowledgeable. He is very professional and friendly. We felt very comfortable discussing our wills and POA with him"
"Very Professional & Friendly. Shandip listened to my needs and provided personally tailored solutions. Professional and trustworthy, I highly recommend him"
"Professional & Trustworthy. Shandip was perfect in balancing compassion with professionalism in arranging our wills and LPAs. He spent a generous amount of time understanding us, answer our endless questions, and gave excellent advice throughout the process. The balanced (fitting word for the name of the business!) and stepwise approach were done at our pace, and he just made the whole process stress-free. Nothing short of perfection! Highly recommend Balance Consultancy."
"My husband and had an excellent experience with personalised service that addressed our specific needs in a kind and sensitive, but thorough way. We are very pleased with the outcome"
"Superb service will go out of his way to make sure that the right actions are taken. He was very flexible with us and always focused on making sure that we were comfortable and understood the decisions we made. Balance Consultancy, and particularly Shandip, is amazing value. I could not recommend Shandip Shah more highly"
"Superb!!! Shandip Shah of Balance Consultancy was very professional – and he had in-depth knowledge of the subject matter. He explained all about the wills – guided us and gave us advice on how to write out without losing out. When it comes to explaining to elders – he can be versatile and explain in Gujarati so that everyone is wiser. Concerning POA he has attention to detail and ensures everything is dealt with. He completed all our tasks and ensures all communications. Great work and very reliable"
"Very Professional, Guided Throughout.Not only is their expertise outstanding, the level of empathy, consideration, and care that was provided marked this out to be a valuable experience that I am delighted to recommend"
"Outstanding!! Shandip at Balance Consultancy is honest, trustworthy, sympathetic, and extremely knowledgeable about his subject. He makes the whole process of making a will painless. Thoroughly recommended"
"Honest, Trustworthy, Sympathetic & Extremely Knowledgeable. Shandip Shah at Balance Consultancy was very helpful, step by step. Everything was explained in an easy-to-understand manner, and he also gave us very helpful information on other things we should put into place that would be useful to us. Every question was answered with clarity and professionalism. We would recommend anyone who wants a will written to Balance Consultancy"
"Simply Excellent. I have worked with Balance Consultancy and Shandip Shah both personally and professionally. An exceptional service that I cannot recommend enough"
"Exceptional Service. Working with Balance Consultancy was a breeze. It was a knowledgeable experience with a true professional who was able to provide unbiased guidance on all our matters. The consultation was completed at a convenient time, and everything was organised and delivered in the agreed time frames. I highly recommend this business and often share details with friends and family"
"Knowledgeable Experience with a True Professional. Balance Consultancy’s work is very professional and responsive. I along with my family is very impressed and inspired by Mr Shandip Shah’s dedication to his clients. I would recommend the company"
"Very Professional & Responsive. A great professional service. Have worked with them for over 7 years"
"Writing a will is a daunting task and one which many people are reluctant to start, as it forces us to think about death. The staff at Balance Consultancy guided us through the process with compassion, empathy, and kindness – exactly what was needed. The service provided was professional – queries were responded to promptly, questions were answered intelligently, and advice that we could trust"
"My husband and I have used Balance Consultancy to finalise our wills and also organise powers of attorney documents. Shandip is so knowledgeable on all aspects of these matters and has informed us about things that we were not aware of which has ensured our wills are as robust as possible. Always friendly and professional, we have had full confidence and trust in Shandip to go through confidential and sensitive matters as well as knowing that all questions posed, no matter how trivial or basic, will be answered fully and without judgment. We highly recommend Balance Consultancy"
"Balance Consultancy has provided a very professional service in helping get the Wills for my wife and me in place. We were expertly guided through the whole process that Shandip made very easy and seamless. He was very patient in answering any questions we had and always willing to help guide us in the best way possible. We were so impressed by the service that we recommended it to other members of our family, who were equally impressed. Highly recommend!"
"We are glad to have appointed Balance Consultancy after meeting Shandip at our community health show. All the meetings were carried out via Zoom. Shandip explained in a very easy-to-understand terminology. Our mind is at peace now that Wills and LPAs have finally been prepared and dealt with. A prompt and efficient service backed by very professional guidance. We would not hesitate to recommend Balance Consultancy to any interested parties"
"I am happy I chose to go with Balance Consultancy for the writing of my Will. Shandip was very helpful and gave me a lot of food for thought about my estate, my children, my future husband, and potential family adjustments. I highly recommend their services; they exceeded my service level expectations"
"Shandip Shah at Balance Consultancy was very helpful, step by step. Everything was explained in an easy-to-understand manner, and he also gave us very helpful information on other things we should put into place that would be useful to us. Every question was answered with clarity and professionalism. We would recommend anyone who wants a will written to Balance Consultancy"
"Mr Shandip Shah is sincere and well-versed in his profession. He attended our case efficiently and explained well regarding WILLS & LPA writing. The job was done promptly to our Satisfaction. I will not hesitate to recommend the Company to my relatives and friends. Thank you"
"A smooth and highly professional will-writing experience with Balance, from start to finish – a world of difference between the previous firm we used and Balance. Shandip was extremely knowledgeable, flexible, and patient throughout our will-writing process, carefully guiding us through the myriad of things to consider during estate planning. He worked around our circumstances, including being flexible out-of-hours for phone or face-to-face consultations and engaging in clear and concise communication every step of the way. We first met Shandip at a St Luke’s Hospice event, where he regularly volunteers to give estate planning presentations. So it was even more endearing to learn, in the conclusion of our experience, that Balance donates a proportion of our fees to the British Liver Trust. Thank you for a great experience"
"Shandip Shah at Balance Consultancy was extremely efficient at offering me advice and information on the drafting of my Will. I found him to be incredibly approachable at dealing with such a sensitive matter, which I found reassuring, and he was very prompt at answering any queries I had. Shandip wrote and stored my Will for me, and I found the whole process to be very smooth and straightforward. I wouldn’t hesitate to recommend Shandip at Balance Consultancy to my friends and family"
"Shandip is an absolute joy to work with. He is honest, courteous, and very hands-on. Shandip is always willing to go the extra mile to make what can be a stressful process a whole lot easier. He regularly travelled to my house to explain things face-to-face to ensure I completely understood all the details. He also wrote as many drafts as it took to ensure I was completely satisfied and always took my calls to clarify or reassure me about any points. I cannot recommend Shandip highly enough"
"Shandip conducted himself professionally in all his visits and dealt with our will writing and POAs with the utmost respect. He helped and explained things well to my mother-in-law who is non-English speaking and answered all her queries. Shandip guided us through our will-writing process. We recommend Balance Consultancy and Shandip Shah"
"Shandip was recommended to us by a family member, and we are extremely grateful for that recommendation. My parents recently had their Wills and Lasting Power of Attorney drawn up by Mr Shandip Shah, and we only have positive comments about his work ethic, his ability to explain the process, and his prompt and efficient service. As a close family, knowing someone like Mr Shah had our best interest in mind and took into consideration our wishes is what we wanted, and it’s exactly what we received. We would certainly recommend Mr Shah to anyone reading this testimonial and also to our friends and family"
"Mr Shah is knowledgeable in his field and was happy to explain the steps, processes, and forms to my parents in Gujarati as well as repeat the same in English. Mr Shah made himself available when we had additional questions, and he was also willing to make changes as we thought more about both my parent’s Wills and Lasting Power of Attorney. Having met Mr Shah, I now fully understand the importance of considering these lasting wishes and getting certified certificates. Thank you for your great service and experience"
"This is just to let you know Shandip, how grateful we are for the excellent service you provided us in preparing the Lasting Power of Attorney and Will, advising, and meeting our needs. You were very thorough, attentive to detail, and also good value for money. You exceeded our expectations. Thank you for all your help"
"Working with Shandip on arranging our affairs has been a straightforward exercise for us. This was all made possible due to Shandip helping us to navigate our way through what was otherwise a very daunting will creation/LPA process. Despite our many redrafts, Shandip continued to be patient with us and worked extremely professionally, and got everything sorted for us quickly. We would highly recommend him to others"
"We recently had Will’s and Lasting Powers of Attorney drawn up and completed by Mr. Shandip Shah of Balance Consultancy and were happy with the service provided, which was conducted in a quietly efficient and courteous manner and was hassle-free. We can confidently recommend him to anyone requiring his services"
"A smooth and highly professional will-writing experience with Balance, from start to finish – a world of difference between the previous firm we used and Balance. Shandip was extremely knowledgeable, flexible, and patient throughout our will-writing process, carefully guiding us through the myriad of things to consider during estate planning. He worked around our circumstances, including being flexible out-of-hours for phone or face-to-face consultations and engaging in clear and concise communication every step of the way. We first met Shandip at a St Luke’s Hospice event, where he regularly volunteers to give estate planning presentations. So it was even more endearing to learn, in the conclusion of our experience, that Balance donates a proportion of our fees to the British Liver Trust. Thank you for a great experience, Shandip!"
"About twelve months ago, I changed my career direction and took over an existing business, which has taken up a lot of time. I have been married to my wife for over 7 years, and we have been dabbling in investments and improving our career prospects throughout this time. Unfortunately, you do not realise the importance of what you leave behind until someone has left all their assets behind without leaving a will. A good friend passed away at the age of 26 and it was very unexpected. He left with no will, and this made matters very difficult for his family. My wife and I were very open to having a will set up, and knowing Shandip made it even easier to address. Shandip visited us at home at a time convenient for both of us and helped us to understand the importance of setting up a will, and began the process of setting one up for us. Shandip was very knowledgeable, and his experience is as valuable, if not more than what you leave behind. I felt we were quite difficult clients to deal with as it took us some time to agree on the will, but I appreciate the patience and support Shandip provided. If ever you need a professional, supportive and empathic will writer, Shandip is someone I will be recommending to my friends and family."
"From the outset, Shandip offered a professional and concise service for our family’s requirements. My wife are recently married and needed to get our wills in place should the unfortunate happen to protect our assets and to ensure they are passed over correctly and how we wish for them to be done so. Shandip visited us in the comfort of our home and met with us to discuss our needs. The questions he asked were straight to the point, and he quickly identified assets and how we can go about protecting them and distributing them in the unfortunate event that we pass away. The topic of wills is often very sensitive, and Shandip was very professional and experienced in his field. With all the information, Shandip had gone away and within a week sent us draft wills for our approval. Once approved and with any small amendments, he finalised the wills and came over to have them witnessed and signed. I would highly recommend Shandip and his services to my friends and family. His service, knowledge, and delivery are second to none"
"The service we received in our will-writing process was very professional. It was very easy to convey our specific nuances, with the process being efficient and taking much shorter than I anticipated"
"You will always be in our mind and we shall recommend you for your valuable services of drafting Wills and for all other essential work that you do. We must say that it was both our luck and fate that brought us in contact with you and we now have full peace of mind having sorted out our Wills and LPA. You were an immense help to us and we wish that your work goes further to help other people like us in our community who may yet have to draft their Wills and LPA. Our very best wishes to you"
"We recently had Will’s and Lasting Powers of Attorney drawn up and completed by Mr. Shandip Shah of Balance Consultancy and were happy with the service provided, which was conducted in a quietly efficient and courteous manner and was hassle-free. We can confidently recommend him to anyone requiring his services"
"Getting a will drafted isn’t the number one priority for most people. I certainly hadn’t given it any thought whatsoever until joining BNI and hearing Shandip speak about its importance. The prospect of talking about my death seemed very daunting, and I was very nervous about the first meeting. Shandip visited me at home in the evening (around 7.30 pm) as both my wife and I work during the week. He explained everything to us step by step and talked through the options available to us. He made us feel at ease. There are so many things we hadn’t even considered before meeting Shandip. Nobody likes to think about death and what would happen to their loved ones. Shandip has helped us plan for the future to ensure our family is looked after in the event of our passing. If you haven’t done so I urge you to book an appointment with him. He arranged for the storage of our wills at no extra cost. Shandip met us at our convenience which is very important as we wouldn’t have got around to taking a day off to meet during the day. He made us feel comfortable and explained everything in detail so we knew exactly what we were committing to. I have recommended Shandip to my mother-in-law, my sister, and other members of my family and they have already drafted their wills. I will continue to recommend Shandip to those that need a will or that need to update their will"
"Shandip Shah at Balance Consultancy was extremely efficient at offering me advice and information on the drafting of my Will. I found him to be incredibly approachable at dealing with such a sensitive matter which I found reassuring and he was very prompt at answering any queries I had. Shandip wrote and stored my Will for me and I found the whole process to be very smooth and straightforward. I wouldn’t hesitate to recommend Shandip at Balance Consultancy to my friends and family."
"Thank you very much Shandip, for the great service you have provided. You have been a true professional in terms of communication, flexibility in appointment times, and speed of response. Your advice and referrals in all matters have been exceptional. Answering all our questions and concerns thoroughly and comprehensively. The drafting of our wills had been on our ‘to-do list for many years’. Your warm, friendly approach has made the completion of this task a pleasure. We would not hesitate to recommend you to anyone who requires your services"
"Firstly, we would like to thank Shandip for his services. Shandip doing a home visit suited us perfectly due to my busy work schedule. He answered all our questions and provided information and advice on each point of concern that we had. He is a true professional, courteous, and was very patient with our response even though we took a while to revert to the initial drafts that he had produced. We would highly recommend Shandip to anybody who needs their Wills made"
"Balance Consultancy has helped us with the will-writing process over the past few months. We have found Shandip to be a great help during this time. His verbal and written explanations have been excellent – the fact that he can do this in both English and Gujarati was crucial for all members of my family. Shandip is highly knowledgeable and was able to answer our queries in basic, understandable terms – this made it much easier for us to provide the relevant information needed. He regularly followed up with us and kept us informed of the next steps which ensured a smooth and quick process. I would highly recommend Balance Consultancy to anyone looking to draft a will"
"We were very pleased with the professional services received recently from Shandip Shah in respect of the will-making. This is a sensitive subject at the best of times. Shandip made it an easy, objective, prompt, and yet professional matter having met us for the first time in life. Heartily recommend his services"
"After making our first wills, for the last fifteen years, we were putting off making new wills. We made a few enquiries for providers of this type of service but did not feel like going ahead. Fortunately, one day we came across the telephone number of Balance Consultancy, after making the call we spoke with Shandip Shah, and from the conversation, we felt he was the right person to do business with. He was prepared to see us at our home at the day and time suitable to us. We found Shandip, helpful and understanding of our actual needs and circumstances. The service is Professional, excellent and very good value for money. We would use his service again and we highly recommend anybody who needs this type of Service. We take this opportunity to thank Shandip of Balance Consultancy for preparing our wills to our entire satisfaction"
"Hello Shandipbhai, It was a pleasure to receive Will’s writing service from you. I would like to take this opportunity to thank you for the timely Will writing you carried out. My wife and I were both impressed with your home visits and appointments that suited us and for keeping us updated at every stage. We would like to thank you for making us feel at ease and providing suggestions and advice to make the Will that we wanted. We would not hesitate to recommend your services to family, friends, and colleagues. Thank you ever so much"
"A great service was explained in Gujarati to my parents and put them at ease with their decisions. No pressure selling, all done professionally with my parents’ wishes in mind at all times. I shall be recommending Balance Consultancy to all"
"I would highly recommend Shandip for Will’s writing. His manner is professional and courteous, and he will work to your timings, including weekends. Thank you, Shandip"
"Thank you very much by the way for arranging this for us. It’s been a pleasure to meet you and look forward to working with you in the future when we have any amendments to make if we have any referrals, we will be more than happy to pass them on to you"
"Shandip has helped us plan for our future in a sensitive, confidential, professional, and amicable manner, which reflects the mark of a personal and credible advisor. His service is exactly what is needed in these uncertain times, and I have been pleased to recommend him to others"
"Although people say that we must keep our wills updated, it’s something that I have been putting off for a very long time. But something made me call Balance Consultancy. From the time I spoke to Shandip, my mind was put at ease. He has dealt with it all professionally and is friendly from the beginning to the end… Any questions I asked were always answered fully. The best of all was that I had spoken to other professionals and got a price and I have to say I was nicely surprised. So overall, I would recommend Balance Consultancy for all wills and powers of attorney set up if you want a stress-free service. Shandip should be the person to go to"
"We are very satisfied with the handling and preparation of our will. I honestly thank you for coming to our home and explaining to us the best way to prepare our wills. Your services from beginning to end in preparing our wills. were excellent and we are very much satisfied. I have your name in our file and will circulate it among our family and friends. Once again, thank you"
"Balance Consultancy was brilliant. Shandip came home to explain, took instructions, and very quickly produced the Will for us to approve. Once approved, he oversaw the signing. During this process, I did not have to leave my house to go to Shandip. He always came to us. Great service and would always recommend"

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